Shipping policy
Shipping Information
Please allow up to 7 business days to fulfill your order, followed by 3–5 business days for priority shipping.
For digital products, they will be delivered to the email address you provided. If you haven’t received your files within the hour, please check your junk/spam folder. Still missing? Reach out to us at shepherdx.info@gmail.com
If your order was placed during a pre-order, please note that fulfillment may take 4–8 weeks. These timelines are estimates and not guaranteed shipping deadlines.
Lost or Stolen Packages
We are not liable for lost or stolen packages once they are in transit. That said, if there’s an issue with delivery, contact us at shepherdx.info@gmail.com — we’ll do our best to assist you.
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