Terms of service
Terms & Conditions
1. General
By accessing our website and purchasing from ShepherdX, you agree to be bound by these Terms & Conditions. We reserve the right to update or modify these terms at any time without prior notice. It is your responsibility to review them periodically.
2. Purchases
When placing an order, you must provide accurate and complete information. We may contact you to verify your details. ShepherdX is not responsible for losses caused by incorrect shipping information provided at checkout.
3. Pricing
All prices are listed in Australian Dollars (AUD) and include any applicable taxes. Prices may be updated without notice. International buyers may incur currency conversion charges or processing fees from their payment provider.
4. Payment
We accept major credit/debit cards, PayPal, and other payment methods offered at checkout. Upon successful payment, you will receive an order confirmation email.
5. Order Processing & Shipping
For full details on processing and shipping times, please refer to our Shipping Policy.
6. Returns & Exchanges
To view our return and exchange policies, please visit our Returns Policy.
7. Cancellations
We reserve the right to cancel orders for reasons such as stock unavailability, payment issues, or suspected fraudulent activity. If your order is cancelled, you will be notified and refunded in full.
8. Privacy & Security
Your privacy matters to us. We comply with all applicable data protection laws. Personal information is used solely for order processing and improving your shopping experience. Payment details are processed securely and are never stored by us.
9. Intellectual Property
All website content—including images, logos, and written material—is the property of ShepherdX or used with permission. You may not reproduce, distribute, or use any content without prior written consent.
10. Limitation of Liability
We aim to ensure all product information and pricing is accurate. However, errors may occasionally occur. To the extent permitted by law, ShepherdX is not liable for indirect or consequential losses arising from the use of our website or products.
11. Governing Law
These terms are governed by the laws of Australia. Any disputes will be handled exclusively in the courts of Australia.
For any questions or concerns regarding these Terms & Conditions, please contact us at:
📧 shepherdx.info@gmail.com